Frequently Asked Questions

Many of our customers start with a simple goal: reduce waste.

What they discover is something much bigger:

• With up to 60-day preservation, premium wines can be confidently offered by the glass—without the risk of spoilage
• Guests are encouraged to explore more, whether by taste, half glass, or full pour
• Staff spend less time pouring and more time engaging with guests
• Wine programs become more profitable and easier to manage

WineStation is implemented as a profit center, not an expense.

By eliminating spoilage, controlling pours, and enabling premium offerings, operators consistently see higher margins and increased check averages. Many installations achieve full ROI within months, with documented cases exceeding 100% return in six months. It turns wine programs risks into a reliable revenue stream.

Yes. WineStation supports both staff-served and self-service models, with secure access via RFID cards, PINs, hotel room key integration, and even directly with credit card payments. This allows operators to create flexible guest experiences while maintaining full control and accountability.

WineStation delivers a wine-by-the-glass program that is consistently profitable, simple to operate, and elevated in presentation.

Unlike traditional systems, WineStation uses patented Clean-Pour® technology to dispense wine directly from the bottle—eliminating internal liquid tubing, reducing maintenance, and preserving the integrity of every pour.

The result is a cleaner, more reliable, and more scalable system. It delivers highly accurate dispensing, advanced user access and security controls, seamless integration with major point-of-sale systems, and built-in intelligence for enhanced customer management and operational insight.

WineStation replaces oxygen in the bottle with argon gas while maintaining the ideal serving temperature, preserving opened wine for up to 60 days.

Because wine is dispensed directly from the bottle, there is no flavor contamination, no degradation between pours, and no compromise in quality over time. It also eliminates one of the most common issues in traditional systems—residual liquid sitting in internal lines.

What this means in practice:

• No oxidation
• No flavor loss
• No “end-of-bottle” drop in quality

The first glass and the last glass taste exactly the same.

WineStation eliminates internal liquid tubing entirely. Instead, it uses Clean-Pour® head technology that allows direct bottle-to-glass dispensing. This removes trapped liquid, reduces cleaning requirements, and maintains a more sanitary system—while also simplifying bottle changes and day-to-day operation.

WineStation is fully scalable. Each unit holds four bottles, and multiple units can be connected to support as many selections as your program requires.

You can start with a single 4-bottle system and expand over time. We have customers with single 4 bottle systems all the way up to a 500-bottle installation!

Every pour is precisely controlled and tracked through integrated software.

You can define portion sizes, control access, and monitor inventory in real time—ensuring consistency, reducing shrinkage, and providing full visibility into performance.

WineStation removes the most inconsistent part of service: pouring.

That means:

• Less training 
• Fewer mistakes 
• More time focused on hospitality 

Your team spends less time managing wine—and more time engaging guests.

WineStation automates the most inconsistent parts of wine service—pouring, tracking, and preservation—reducing staff workload while improving accuracy.

This leads to faster service, less training, fewer errors, and allows your team to focus on the guest experience—not the mechanics of pouring wine.

WineStation can also integrate with leading POS systems for further ease of use.

WineStation integrates with Toast, GoTab, Clover, Focus, and multiple Micros platforms. With API available we are ready to work with anyone.

WineStation is designed for plug-and-play installation with no buildout required. It runs on standard power and can be placed on a countertop, integrated into a bar, or expanded into a full wine wall.

This flexibility allows you to launch or upgrade your program without construction or downtime—you don’t need a full renovation to get started.

For custom designs, Napa Technology works directly with your team to ensure a smooth and seamless installation.

Napa Technology is a US company, where the system is built and serviced.

WineStation is supported directly by the manufacturer—ensuring reliable, consistent, and knowledgeable service throughout the life of the system.

With 20+ years in the market and thousands of installations, the platform is designed for long-term reliability.

Support includes remote monitoring, direct technical support, and ongoing system updates—minimizing downtime and simplifying long-term ownership.

The goal is simple: keep your system running smoothly without disruption.

Napa Technology is proud to have achieved over 99.6% uptime.

Yes. With the TapStation it is the same philosophy that can be applied to draft beverages, batched cocktails, cold brew coffee, and more!

It’s a smart dispensing system for beer, wine on tap, and cocktails that gives you control over every pour—while making service faster and more consistent.

Yes! Napa Technology also offers SpiritStation® and BourbonStation®, designed to bring the same level of control and consistency to spirits.

Together, these systems create a fully connected beverage program.

Yes. Flexible financing options are available, including monthly rental programs with little to no upfront cost. This allows you to align the system with your cash flow while still benefiting from increased revenue and operational efficiency.

It starts with a conversation.

Share what you’re trying to build, and the team will help design a system that fits your space, your goals, and your vision. Take the first step NOW!