The grocery industry is a tough business. It’s an industry that saw a 29.4% increase in store openings in 2018 (JLL's 2019 Grocery Tracker) and the playing field has become more and more competitive as giants like Whole Foods, Walmart, and Target slash prices to unbeatable levels. The online sector also adds a level of competition as grocers struggle to figure out ways to get new people in their stores and keep their loyal customers coming back.    Instead of slashing prices or going...

Summer is just around the corner, which means more weddings, parties, weekend getaways, and more time spent drinking wine overall. Here are the Top 5 Summer Wine Trends on everybody’s radar for 2019 and how you can incorporate these trends into your wine program today.   Vegan Wine Don’t be surprised to hear your guests ask if their wine selection is vegan.  It may come as a shock, but a lot of wines are not inherently vegan. While the wine itself doesn’t contain any meat or dairy...

As we predicted earlier this year, providing self-serve options is a trend continuing to grow in the hospitality industry. Many restaurants and hotels are starting to bypass traditional service offerings like checking guests in and out of rooms, or skipping the ordering process at restaurants and opting for self-service kiosks where guests can perform these tasks themselves.  Read on to see how easy (and profitable) it can be for your business to incorporate quick-service concepts for your...

Sommeliers are essential not just to the world of wine, but to the hospitality industry as a whole. Having a sommelier on staff is another way to add value to your guests’ experience, in addition, to help to boost your wine profits. Napa Technology has invested in the growth and development of sommeliers through our Sommelier Scholarship. With this program, we cover the Certified Sommelier Exam Fee (up to $595 value) for a new Sommelier (certified in the past 12 months). Read on for more...

[vc_row][vc_column][vc_column_text]Automation is everywhere we look and is on the rise for 2019 - particularly in the hospitality industry. As consumers begin to integrate smart technologies, the “Internet of Things” (IoT), artificial intelligence, (AI) and numerous automated processes into their daily lives, they begin to expect these same commodities outside of the home where they dine, shop, and travel. Continue reading for the top five automation trends for 2019. You can integrate these...

[vc_row][vc_column][vc_column_text] The holiday season can be a perilous time for your guests and subsequently your staff. Travel delays, cancelled flights, lost luggage, and family dynamics can send even the calmest person’s nerves into overdrive.  And with holiday stress, comes increased expectations from your guests. In addition to some much-needed relief, many consumers also want to indulge and are willing to spend more on wines by the glass during the holiday season. As a WineStation...

[vc_row][vc_column][vc_column_text] Join us at HX: Hotel Experience in New York Conferences and trade shows are a great way to keep your business up-to-date with the latest industry trends, upcoming changes, and to find the most cutting-edge solutions. Our marketing team has been hard at work attending the industry’s top conferences, gathering key insight into the hospitality industry. Our CEO Nick Moezidis has even been featured as a guest speaker at a few conferences! Stay tuned for a video...